Shopping & Payment
Total Delivery Time = Processing Time + Shipping Time
* Processing time differs from category to category.
* We partner with major international shipping companies like DHL, UPS, FedEx and EMS to offer two shipping methods:
Express Shipping: 5-9 business days
Speed Post Shipping: 6-12 business days
* We will do our best to provide you with accurate shipping times for your package, but please note that the times are estimates only.
* The definite shipping method varies with the product weight, size, destination country and other special circumstances.
Please note that all import duties including any taxes, tariffs are the sole responsibility of the customer. Most of shipments to countries with high tax-free threshold won't be charged any customs fees, for example the US, Australia, New Zealand, as we can easily control the declared value within tax-free amount. For countries with low tax-free threshold, customs duties or fees are to be expected, for example the EU countries, Canada. But we will declare the value as low as possible to save customs fees for customers
Pay With Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password. You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Pay With Credit/Debit Card
The available credit card options are VISA, Mastercard, American Express, Discover, JCB and Diners Club listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.
Please note that LightMyself does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
Returns & Exchanges
We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 15 days of receipt for most items in new condition.
1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your wallet if we are not otherwise informed to refund to your payment account in advance. Once your refund has been issued, you will receive a confirmation email.
1. You have 15 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 15 days of delivery.
2. The following items cannot be returned or exchanged: custom made product，Other products marked not to be returned.
3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
4. Items with non-returnable marks and free gifts cannot be returned.
5. We do not accept returned items that have been sent back without proper returns requests.
6. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-LightMyself products .
Note: The original shipping fee and Shipping Guarantee are non-refundable.
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible. Contact Us Now
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
or contact by
Tel: +86 13450996955 [9:00-18:00 UTC+8]
Room 101, No. 8, Hengxiang, Yuelai street, Lehe Road, Lianfeng four village, Xiaolan Town, Zhongshan City ,Guangdong Provice , China
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.