Yes. You may cancel your order before it has been processed or shipped.

If you wish to cancel your order, please contact us as soon as possible at sales@lightmyself.com and include your order number. We will do our best to process your request promptly.

Please note:

• Orders that have already been shipped cannot be canceled.
• If your order has already been dispatched, you may be eligible for a return after delivery in accordance with our Return & Refund Policy.
• If your cancellation request is approved before shipment, a full refund will be issued to your original payment method.

If you have any questions, our customer support team is always happy to assist you.

We currently ship to most countries and regions worldwide, including the United States, Canada, the United Kingdom, Australia, New Zealand, and many countries across Europe.

Shipping availability may vary depending on the product, destination, and local shipping regulations. If your location is not available at checkout, please contact us and we will do our best to assist you.

Shipping costs and estimated delivery times are calculated at checkout based on your shipping address and selected shipping method.

If you have any questions about shipping to your country or region, please contact us at sales@lightmyself.com before placing your order.

Delivery times vary depending on the product, your location, and the shipping method selected.

Typical delivery estimates are:

• Order Processing: 1–3 business days
• United States & Canada: 7–15 business days
• United Kingdom & Europe: 7–15 business days
• Australia & New Zealand: 8–18 business days
• Other international destinations: 10–20 business days

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or other factors beyond our control.

Shipping costs are calculated at checkout based on your shipping address, the size and weight of your order, and the shipping method selected.

From time to time, we may offer free shipping promotions on eligible products or orders. Any applicable free shipping offers will be clearly displayed on our website.

The final shipping cost will be shown before you complete your purchase, so you can review the total amount before placing your order.

If you have any questions about shipping charges, please contact us at sales@lightmyself.com.

We want you to be completely satisfied with your purchase.

If you are not satisfied with your order, you may request a return within 30 days of receiving your item, provided it is unused, in its original condition, and returned with all original packaging and accessories.

Please note that certain items, such as customized or made-to-order products, may not be eligible for return unless they arrive damaged or defective.

To start a return, please contact us at sales@lightmyself.com with your order number and the reason for your return. Our customer support team will provide you with return instructions.

For complete details, please refer to our Return & Refund Policy.

To request a return, please contact our customer support team within 30 days of receiving your order.

When contacting us, please include:

• Your order number
• The reason for the return
• Photos of the item (if it is damaged, defective, or incorrect)
• Any additional information that may help us process your request

Once your return request has been approved, we will provide detailed return instructions. Please do not send any items back without prior authorization, as unauthorized returns may not be accepted.

For assistance, please contact us at sales@lightmyself.com.

To keep your lighting products looking and performing their best, we recommend the following care tips:

• Turn off the power and allow the fixture to cool before cleaning.
• Dust regularly with a soft, dry cloth.
• For glass or crystal parts, use a lint-free cloth and a mild, non-abrasive glass cleaner.
• Avoid using harsh chemicals, abrasive cleaners, or solvents, as they may damage the finish.
• Do not expose indoor lighting fixtures to excessive moisture or direct contact with water unless they are specifically rated for wet or damp locations.
• Periodically check that all screws, fittings, and mounting hardware remain secure.

Always follow the care instructions provided with your product. If you have any questions about maintaining your lighting fixture, please contact us at sales@lightmyself.com.

We accept a variety of secure payment methods to make your shopping experience convenient and safe.

Depending on your location, available payment options may include:

• Credit and debit cards (Visa, Mastercard, American Express, etc.)
• PayPal
• Apple Pay
• Google Pay
• Other secure payment methods available at checkout

All payments are processed through trusted and secure payment providers. Your payment information is encrypted and is never stored on our website.

The payment methods available for your order will be displayed during checkout.